Contact

At Pet Pet Island, we’re always here to help you and your furry companions 🐾
Whether you have a question about your order, need help choosing the right product, or just want to reach out—we’d love to hear from you.

Our support team aims to respond as quickly as possible during business hours.
For faster assistance, please include your order number in your message (if available).

Phone / Text: +852 6739 9399

Email: service@petpet-island.com

Address
Pet Pet Island Limited
Rooms 13–14, 5/F, Kwong Sang Hong Centre
151–153 Hoi Bun Road
Kwun Tong, Kowloon, Hong Kong

Customer Service Hours
Monday – Friday
10:00 AM – 6:00 PM (PT)

If you’ve already placed an order, sharing your order number will help us assist you more efficiently.

Thank you for choosing Pet Pet Island—we’re excited to be part of your pet’s happy, healthy life 🐶🐱